Privacy Policy
Last updated: 6/8/2025
Introduction
At Metric Nexus, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketing analytics platform.
Information We Collect
Personal Information
- Account information (name, email address, company details)
- Profile information and preferences
- Payment and billing information (processed securely through Stripe)
Usage Information
- How you interact with our platform
- Feature usage and performance metrics
- Device and browser information
How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process payments and manage subscriptions
- Send important updates and notifications
- Improve our platform and develop new features
- Provide customer support
Data Security
We implement industry-standard security measures including:
- AES-256 encryption for data at rest
- TLS 1.3 for data in transit
- Regular security audits and penetration testing
- SOC 2 Type II compliance
Data Sharing
We do not sell or rent your personal information. We may share data with:
- Service providers who help us operate our platform
- Legal authorities when required by law
- Other parties with your explicit consent
Your Rights
You have the right to:
- Access your personal information
- Update or correct your data
- Delete your account and data
- Export your data
- Opt out of marketing communications
Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: privacy@metricnexus.com
- Address: 123 Market Street, Suite 400, San Francisco, CA 94103